Privacy policy

At Lsege, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

We may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order details

  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Website usage information

  • Cookies and similar technologies

This information helps us improve our website experience and provide better services.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders

  • Sending order confirmations and shipping updates

  • Providing customer support

  • Processing payments securely

  • Improving our products and website experience

  • Preventing fraud and unauthorized transactions

  • Sending marketing communications when you choose to receive them

  • Providing personalized shopping experiences

3. Payment Information

All payments are processed through secure third-party payment providers.

Lsege does not store or have access to your complete credit card or payment account information.

Payment information is handled securely by trusted payment processors according to their own privacy policies and security standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Understand website traffic and usage

  • Analyze customer behavior

  • Provide relevant advertising

We may use third-party services such as:

  • Shopify

  • Google Analytics

  • Google Ads

  • Meta advertising services

These services may collect information according to their own privacy policies.

You can manage or disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and analytics providers

  • Fraud prevention services

We do not sell, rent, or trade your personal information to third parties.

6. Google Advertising and Merchant Center

Lsege may use Google services, including Google Ads and Google Merchant Center, to advertise our products.

Google may use cookies or similar technologies to provide personalized advertising, measure advertising performance, and improve user experiences.

You can manage your Google advertising preferences through your Google account settings.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To make a privacy-related request, please contact us using the information below.

9. Marketing Communications

If you subscribe to our emails or marketing messages, we may send you updates about:

  • New arrivals

  • Promotions

  • Special offers

  • Brand news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Lsege is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Lsege does not knowingly collect personal information from children under the age required by applicable laws.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Lsege

Email: info@lsege.com

Phone: +1 704-582-0329

Address:

2381 Zanker Rd Ste 110
San Jose, CA
USA

Thank you for trusting Lsege.